Frequently Asked Questions
Everything you need to know about enhancing your outdoor living space.
What is the typical shipping timeframe for patio furniture?
Most orders are processed within 2-3 business days. Depending on your location, delivery for larger items via freight typically takes 7-14 business days.
Are Paragon Outdoor products weather-resistant?
Yes, all our products are engineered for durability. We use UV-protected resins, rust-proof aluminum frames, and high-performance outdoor fabrics like Sunbrella to ensure longevity in all climates.
What is your return policy for home and garden items?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping fees may apply for oversized furniture sets.
Do you offer assembly services for gazebos and pergolas?
While our products are designed for easy DIY assembly with detailed manuals, we can recommend professional third-party assembly services in your local area upon request.
What kind of warranty comes with my purchase?
We provide a standard 1-year limited manufacturer's warranty on all furniture and structures, covering defects in materials and workmanship.
Can I purchase replacement cushions or parts?
Absolutely. We stock replacement cushions, hardware kits, and canopy covers specifically designed for Paragon Outdoor collections to help you maintain your set for years.